Job Details

At KARL STORZ, we take pride in helping patients through some of the toughest journeys of their lives. We are making contributions that matter. Regardless of your role, YOU improve patients' lives every day.Get to know us and join our team.OverviewJob Function: Repair & ServiceLocation: Goleta, CA, US, 93117Work Location (for field-based positions):Work Flexibility: Onsite (Office/ Production)Pay Range: $21.11 - $26.44/PER HOURJob ID: 5464Role Summary The Service Repair Processor is responsible for the full repair lifecycle of medical camera systems — from incoming inspection and diagnosis through final testing — working with camera control units (CCUs), camera heads, adapters, and video capture devices. This role requires a detail-oriented and technically skilled professional who can accurately document repairs, troubleshoot complex issues at the sub-assembly level, and contribute to continuous improvement efforts that elevate product and service quality.ResponsibilitiesPerform incoming inspection, diagnosis, repair, and final testing of medical cameras and optical/mechanical devices using standard video test equipment.Troubleshoot and replace components at the sub-assembly level, including PWBs, head cables, power supplies, optical/mechanical components, DVD drives, and optical cleaning.Execute software installations and address a variety of field-returned defects.Identify and implement engineering changes per defined service rework instructions.Documentation & SystemsGenerate accurate repair documentation in SAP, including written diagnoses, parts lists, defect codes, and camera tracking records.Perform SAP transactions including data entry, stock transfers, and spare parts status updates.Review bills of materials, engineering changes, and repair upgrade procedures via SAP.Analyze repair history in SAP to support thorough customer diagnoses and surface improvement opportunities for the business.Participate in continuous improvement initiatives aimed at elevating product and service quality.Experience & EducationHigh school diploma or equivalent.3–5 years of experience in electronics, optical/mechanical assembly, or a related technical field.Inspection or final test experience highly desirable.Proficiency with video test equipment such as oscilloscopes and vectorscopes.Ability to follow assembly and rework instructions, including component-level rework.Basic soldering skills.Experience with SAP or similar ERP/database systems a plus.Core SkillsAnalytical ability to troubleshoot to the sub-assembly level and escalate quality concerns appropriately.Computer proficiency including data entry and general use.Working knowledge of medical device quality regulations and standards (FDA 21 CFR Part 820, ISO 13485, ISO 9001) preferred.Physical RequirementsAbility to lift up to 30 lbs.Manual dexterity for working with small hand tools.Ability to sit for extended periods.Additional RequirementsAdherence to company quality and safety requirements.All required training is provided, including OSHA-mandated programs (Injury & Illness Prevention, Hazard Communications, Bloodborne Pathogen) and company-specific quality system and job training.BenefitsMedical / Dental / Vision including a state-of-the-art wellness program and pet insurance, too!Up to 8 weeks of 100% paid company parental leave; includes maternal/ paternal leave, adoption, and fostering of a child.401(k) retirement savings plan providing a match of 60% of the employee's first 6% contribution (up to IRS limits)Section 125 Flexible Spending AccountsLife, STD, LTD & LTC InsuranceTuition reimbursement up to $5,250 per yearFitness reimbursement of up to $200 annuallyAnd much more!KARL STORZ reserves the right to change or modify the employee's job description whether orally or in writing, at any time during the employment relationship. Additionally, KARL STORZ, through its supervisors, may require an employee to perform duties outside their normal description within the sole discretion of the supervisor. Employees must comply with all applicable KARL STORZ policies and procedures.KARL STORZ is committed to maintaining a safe work environment for our employees and customers. Most field-based roles at KARL STORZ require hospital credentialing/health screens as a condition of employment. Credentialing can include required vaccinations, health screens & other requirements as outlined by our customers. During the interview process, we encourage you to ask how credentialing/health screens may impact the role you are seeking and if you require any reasonable accommodations regarding these requirements.Nearest Major Market: Santa BarbaraNearest Secondary Market: Santa Maria#J-18808-Ljbffr