A company is looking for a Supervisor, External Transcription Resources.Key ResponsibilitiesTrain, mentor, and support the development of Digital Transcription Coordinators (DTCs)Monitor adherence to company policies, procedures, and transcription processesOversee daily allocation of transcription jobs to external service providersRequired Qualifications, Training, and EducationHigh school diploma or equivalent required; some college or degree preferredExperience in the legal services industry preferredProficiency in Microsoft Office (Word, Excel, PowerPoint) and ability to learn internal systemsAbility to multitask and prioritize effectively in a fast-paced environmentDetail-oriented and proactive with strong team collaboration skills