Job Details

Patient Access Center Representative

This hybrid position does require onsite work in North Charleston on a weekly basis.

About US EYE: US Eye, is a physician-led, patient-centric network of eye care practices committed to providing exceptional patient service through premium technology and unrivaled provider expertise. We are one of the nation's leading multi-specialty physician groups providing patients with care in ophthalmology, optometry, dermatology and facial surgery. With 50 clinics and 5 surgery centers, led by 95 providers and more than 1,000 team members system wide, we deliver world class care to patients throughout Florida, the Carolinas and Virginia.

About Carolina Eyecare Physicians: Carolina Eyecare Physicians is one of the nation's leading multi-disciplinary physician groups, providing patients worldwide with care in ophthalmology, optometry, cosmetic facial surgery, and skin care. With several locations throughout Charleston and the surrounding area, we are proud to offer our patients convenient access to nationally renowned surgeons, compassionate staff members and cutting-edge technology.

For over 30 years, the board-certified ophthalmologists and optometrists at Carolina Eyecare Physicians have provided for the eye care needs of Lowcountry patients. Our Mission is to "Bring Clear Vision to Life" through compassionate relationships and the unending pursuit of excellence in eye care. At Carolina Eyecare Physicians, we strive to provide our patients with the opportunity to experience a more rewarding and enjoyable life. We hope you come in with high expectations and leave with them exceeded. We consider it an honor to be entrusted with your care.
Location HYBRID, in office time will be North Charleston, SC, 29406
Job Description:

We are seeking a dedicated and detail-oriented Patient Access Center Representative to join our team in North Charleston, SC. The ideal candidate will be responsible for providing exceptional customer service to patients and visitors, as well as accurately registering and scheduling appointments.
Responsibilities:

• Answer incoming calls and assist patients with scheduling appointments
• Verify patient insurance information and collect co-pays
• Update patient records with accurate demographic and insurance information
• Coordinate with medical staff to ensure timely and efficient patient care
• Provide information to patients regarding services, policies, and procedures

Requirements:

• High school diploma or equivalent
• Prior experience in a healthcare setting preferred
• Excellent communication and customer service skills
• Ability to multitask and work in a fast-paced environment
• Proficiency in basic computer skills

Benefits:
401(K) Company Match
Medical and Dental Insurance
Vision Benefits
Flexible Spending Accounts
Pet Insurance
Disability Insurance
Life Insurance
Continuing Education
Paid Time Off

US Eye provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.