Job Details

At the City of Santa Barbara, the best part of our organization is our people. As a City of Santa Barbara employee, you will work in an environment with other motivated individuals who are passionate about their work. We strive to provide employees with the support they need to thrive. Discover more about us, our values and our organizational culture here .

The mission of the Police Department is to operate under a community-oriented policing philosophy, create and maintain a safe community where people can live in peace without the fear of crime. The Records Division strives to provide excellent customer service to our community, allied agencies, and our police department with organized solutions for the preservation and accessibility of police records, for all police records inquiries, in adherence with federal, state, and municipal law. Read more about the Police Department here .

THE POSITION

The City of Santa Barbara Police Department is seeking a enthusiastic, customer service oriented Police Technician. Under supervision, perform a variety of technical, non-sworn law enforcement duties. Assignments are within the Investigative, Field or Strategic Operations Divisions. The duration of the assignments is non-rotational; however, movements may occur due to city/departmental needs or employee requests.

This position will provide exemplary internal and external customer service to all individuals by demonstrating a willingness to be attentive, understanding, responsive, fair, courteous and respectful, and to actively participate in maintaining a positive customer service environment.

Additionally duties include, but are not limited to, the following:

• Permits and Licensing (Taxi, Dance, Alarms, other financial processes, etc.)
• Report Taking, Property/Evidence Booking
• Combined Communications Center Call Taker (answer 911 calls from the public, question callers to determine their locations, and the nature of their problems; input public safety calls for service; Enter, update, and retrieve information from teletype networks and computerized data systems regarding such things as wanted persons, stolen property, vehicle registration, and stolen vehicles; or other non-radio dispatch functions)

Ability to: Read, interpret and apply various City ordinances and criminal codes; work independently on projects with minimal supervision; communicate both orally and in writing in order to serve as liaison with other agencies and prepare and present written reports; establish and maintain effective working relations with the public, police officers, detectives, attorneys and other City employees; recognize complex or sensitive issues and properly refer issues to appropriate authority; operate a computer terminal or specialized equipment as assigned.

Maintain complex recordkeeping system; input and retrieval of information from a computer terminal; interact with various agencies in a professional and courteous manner; act as public liaison; coordinate the processing and filing of documents; process applications for licensees or registrations; make presentations; answer 911 calls from the public; input public safety calls for service; retrieve and book found property; take based information related to non-suspect crime reports.

Knowledge of: English usage, grammar, punctuation and spelling; records maintenance and filing; telephone etiquette; computer programs including Windows and Microsoft Office current versions.

License Requirements: Possession of a valid California Drivers' License at time of appointment.

Physical Standards: Requires occasional lifting of objects weighing 25 pounds. Extended sitting, standing and use of computer.

It is important that your application and responses to the supplemental questionnaire show all of your relevant experience, training, and/or education that qualify you for this position. Applications and questionnaires may be rejected if incomplete. Applications and responses to the supplemental questionnaire will be reviewed and the most qualified candidates will be invited to participate in the selection process.

The selection process may consist of the following:

• Department Interview
• Psychological Evaluation
• Medical Examination and Drug Screening

Candidates must successfully complete each phase of the selection process in order to be scheduled for subsequent phases. Candidates must qualify in all phases in order to be eligible for appointment.

Communication regarding your application and/or status will be sent to the email address listed on your application. Please check your email and spam regularly throughout the recruitment process. You may also log into your governmentjobs.com account to view these emails.

CITY APPLICATION AND RESPONSES TO THE SUPPLEMENTAL QUESTIONNAIRE MUST BE RECEIVED BY 5:30 PM ON FRIDAY, APRIL 4, 2025.

About the company

The official city government website offers information on jobs, services, recreation, and local attractions. Also features city council news and current events.

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