Job Details

Peloton is seeking a Manager of Refurbishment Operations to lead a refurbishment team across Peloton's full suite of products, including fitness devices, tablet computers, accessories, and future product introductions. The ideal candidate has supply chain and refurbishment experience, including at least four years of experience in logistics, repair, and/or refurbishment operations.

YOUR DAILY IMPACT AT PELOTON

• Lead and grow a team responsible for supporting day to day mechanical refurbishment operations including fitness products, electronics, and accessories, with the goal of producing quality products while minimizing costs.
• Develop processes to drive continuous improvement within the refurbishment business.
• Work closely with Refurb Ops, Engineering, and Quality teams to define repair and refurbishment SOPs, train team members, and track key measures of performance that impact refurbishment quality and cost.
• Responsible for daily oversight of labor planning, inventory accuracy, spare parts, and packaging to align refurbishment capacity with projected demand. You lead the team that builds refurbished products for our Members.
• Support a mix of full time and contracted team members as they fulfill day to day refurbishment operations.
• Help Peloton deliver on our sustainability objectives by reducing waste and increasing the circularity of Peloton products.

YOU BRING TO PELOTON

• 4+ years of professional experience, with at least 3 years of managerial experience
• Bachelor's degree in an engineering discipline preferred
• Knowledge of 5S, Lean methodology, and general knowledge of manufacturing
• A strategic mindset with the ability to operate with a level of ambiguity
• Experience working in both a warehouse environment and office environment
• Digital literacy; Google Workspace, Microsoft Office, and Warehouse Management Systems (WMS)
• Experience with hand tools and measuring devices such as torque wrenches, meters, and feeler gauges
• You measure your impact, tracking contributions and performance as you lead a team
• Excellent leadership skills, including the ability to manage up, down, and laterally within a matrixed organization
• Exceptional communication skills
• A bias towards action, and exceptional follow-through
• Build and develop teams of experts that will refurbish Peloton equipment by hiring, coaching and mentoring team members.
• Occasional travel may be required

This position involves loading, unloading, and carrying Peloton products up to 145 lbs with assistance. Ideal candidates must be able to stand and perform physical activity for their full shift.

Base Salary: $106,500.00 to $138,500.00

The base salary range represents the low and high end of the anticipated salary range for this position based at our New York City headquarters. The actual base salary offered for this position will depend on numerous factors including individual performance, business objectives, and if the location for the job changes. Our base salary is just one component of Peloton's competitive total rewards strategy that also includes annual equity awards and an Employee Stock Purchase Plan as well as other region-specific health and welfare benefits.

As an organization, one of our top priorities is to maintain the health and wellbeing for our employees and their family. To achieve this goal, we offer robust and comprehensive benefits including:

• Medical, dental and vision insurance
• Generous paid time off policy
• Short-term and long-term disability
• Access to mental health services
• 401k, tuition reimbursement and student loan paydown plans
• Employee Stock Purchase Plan
• Fertility and adoption support and up to 18 weeks of paid parental leave
• Child care and family care discounts
• Free access to Peloton Digital App and apparel and product discounts
• Commuter benefits and Citi Bike Discount
• Pet insurance and so much more!

ABOUT PELOTON:

Peloton provides Members with expert instruction, world-class content and the fitness industry's leading music library to create impactful and entertaining workout experiences for anyone, anywhere and at any stage in their fitness journey. At home, outdoors, traveling, or at the gym, Peloton offers an immersive and personalized experience [with or without equipment]. Access Peloton content via the Peloton Bike, Bike+, Tread, Guide, Row or the Peloton App, now with multiple membership tiers. Founded in 2012 and headquartered in New York City, Peloton has a highly engaged community of nearly 7 million Members across the US, UK, Canada, Germany, and Australia.

Peloton is an equal opportunity employer and committed to creating an inclusive environment for all of our applicants. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. If you would like to request any accommodations from application through to interview, please email: ...@onepeloton.com