Job Details

We Are Inspired to Serve. Join us!
Part of a nation wide family of Continuing Care Retirement Communities, Covenant Living is seeking an Evening Receptionist that can also fulfill a Medical Records Assistant function. The typical work hours would be 4:00 PM - 8:00 PM. This position is accountable for greeting residents, staff, and visitors in person or on the telephone, in a manner that promotes Covenant Living at the Samarkand in a positive, professional way. This position will also assist with maintaining accurate resident medical records.

In this role, the Receptionist will:

• Answer all telephone calls as quickly as possible in a polite, personal, and friendly manner. Transfers calls appropriately. Take messages when the individual requested (resident or staff) is not available.
• Greet visitors and provide directions as needed.
• Monitor emergency system, directs staff to emergent situations, calls emergency personnel as appropriate, completes resident checks as appropriate to specific desk
• Provide information to all visitors and see that they are directed to the appropriate individual who can assist them, ensuring that all visitors/contractors sign in and wear appropriate badges according to policy and procedure.
• Ensure that reception desk and lobby are kept clean and organized after each shift.
• Facilitate transportation requests to appropriate staff, coordinate and communicate the timing of transportation to residents and staff. Places courtesy calls to residents to remind them of transportation trips.
• Assist residents in signing up for programs and activities and potentially collect payment.
• Is knowledgeable about all office equipment and is able to demonstrate how to use it to other staff, monitors equipment, reports supply need and issues to Lead Receptionist and Administrative Assistant, and/or Health Information Manager.
• Facilitate maintenance requests, inputs requests into system, and communicates to appropriate staff urgent or emergent situations.
• May assist to complete monthly charge sheets in accordance to procedure.
• Support other departments in clerical duties as assigned by the Administrative Assistant, Health Information Manager, Healthcare Administrator, or other supervisory staff.
• Support the Lead Receptionist in clerical duties and maintenance of the reception area.
• Assist with resident Admissions Agreements as needed.
• Scan and upload medical records to the electronic medical record system.
• Assist with medical record audits and reports as assigned.

The ideal candidate will have:

• High school education or equivalent.
• One year of secretarial training or clerical experience.
• Highly organized, detail oriented with excellent interpersonal and communication skills both verbal and written in English. .
• Pleasant personality and telephone voice.
• Ability to remain calm in an emergency situation.
• Complete confidentiality when circulating general information.
• Knowledge of computers including Microsoft Office Suite.
• Interest in and desire to work with older adults.

Compensation Pay Range:

$ - $

Reasonable Pay Estimate
A reasonable estimate of the pay range for this position is $ - $. There are numerous factors taken into consideration in determining the actual offered rate of pay, including but not limited to: job-related qualifications, experience, skills, education, geographic location, and consideration of internal and external equity.

For full time employees, we offer a generous benefits package that includes:

• Medical, dental and vision insurance
• Employer paid group term life and disability
• Paid Time Off (PTO) & six paid holidays
• 403(b) with a 3% employer match
• Fitness center use at most facilities.
• Various voluntary benefits:
  • Life, AD&D
  • Tuition assistance and scholarships
  • Employee assistance program
  • Legal services, home/auto insurance, discount purchasing program
  • Pet Insurance

For more information about Covenant Living and CovenantCare at Home, please visit www.covliving.org or www.covenantcareathome.org.

Covenant Living and CovenantCare at Home are equal opportunity employers. All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity or expression, religion, national origin or ancestry, age, disability, marital status, pregnancy, protected veteran status, protected genetic information, or any other characteristics protected by local laws, regulations, or ordinances.