Assist customers and process sales. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion and safety.
Responsibilities
Deliver and encourage other associates to deliver excellent customer service
Perform cashier functions, including open/close register, ring sales, complete tender transactions, bag merchandise, make money drops and knowledge of produce codes
Complete file maintenance log for price discrepancies
Maintain cleanliness of checkstand area to housekeeping standards
Answer telephones •Comply with all corporate policies
Promote and follow Company initiatives
Verify all Electronic Article Surveillance Tags are deactivated or removed from products at point of sale
Respond to Electronic Article Surveillance pedestal activations and verify tag removal, as necessary
Store Accounting:
Maintain all store accounting functions
Prepare bank deposit of excess funds (cash and checks
Customer Service Desk:
Open and close desk
Process refunds, exchanges, money orders and transfers, bill pay, gift cards, purchase orders, equipment rentals
Provide lottery service (except Alaska) and fish and game licenses
Send/receive faxes
Administer lost and found
Run vendor reports
Ability to work cooperatively in high paced and sometimes stressful environment.
Ability to manage conflict in a reasonable, nonconfrontational and cooperative manner.
Ability to act with honesty and integrity regarding customer and business information.
Ability to follow directions and seek assistance when necessary to resolve customer and business issues.
Provide support and assistance through direct interaction with minors, individuals with special needs, and older adults.
Must be able to perform the essential functions of this position with or without reasonable accommodation
Qualifications
Minimum
High school diploma or general education degree (GED); or combination of relevant education and experience
Six months cashier experience to work at Customer Service Desk
Minimum 18 years of age/19 years of age in Idaho/ 19 years in Alaska if selling tobacco
Ability to pass drug test •
Ability to work in a fast-paced environment
Ability to work weekends on a regular basis, work any shift and work overtime as needed
Ability to organize/prioritize tasks/projects
Accuracy/attention to detail
Desired
Knowledge of company policies, procedures, and organizational structure
Related retail experience
About Us
Based in California, Ralph's merged with The Kroger Company in 1998. Today, we're proudly serving Ralphs customers in over 180 stores throughout the state.
As part of the Kroger family of companies, we take pride in bringing diverse teams with a passion for food and people together with one common purpose: To Feed the Human Spirit. With a history of innovation, we work tirelessly to create amazing experiences for our customers, communities AND each other, with food at the heart of it all.
Here, people matter. That's why we strive to provide the ingredients you need to create your own recipe for success at work and in life. We help feed your future by providing the value and care you need to grow. If you're caring, purpose-driven and hungry to learn, your potential is unlimited.
Whether you're seeking a part-time position or a new career path, we've got a fresh opportunity for you. Apply today to become part of our Ralphs family!
Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.
If you are in need of reasonable accommodation to complete a job application or to otherwise participate in the application or pre-hiring process, please call 844-###-#### or contact the location's management.
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